Kap House Family Hotel | Hotel in Bansko

| 8.6 (730 Reviews) |   Pet Friendly  6 Bathrooms  14 Guests
Kvartal Noviya Grad Hotel | Kap House Family Hotel

Hotel in Kvartal Noviya Grad, Bansko

Only 328 feet from the first cabin elevator station, Kap House Hotel is located on Bansko's main street. It provides ski storage, free Wi-Fi and rooms mostly with balconies. An indoor pool, a hot tub and a sauna are provided free of charge. The center of Bansko can be reached in a 10-minute walk. A cable TV is featured in each of the rooms. The private bathroom is fitted with a shower and a bath. The rooms are accessible by stairs. The hotel has a massage room with various options for massages and relaxing therapies. The property has a ski wardrobe next to the gondola elevator and guests are entitled to discounts there too. Kap House Hotel's restaurant is designed in characteristic Bulgarian tavern style and offers Bulgarian dishes, complemented by a wide selection of wines.

Kap House Family Hotel is located in Bansko.

This 25 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Sports/Activities, Spa, Restaurant, and several others. This is a 3 star rated property and has over 730 reviews with the average score of 8.6 . Coming to Bansko and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 25 Bedrooms Hotel if you want to learn more about this Hotala.co.za place in Bansko. These details are authentic, as they are provided by our partner, booking.com.

This Kap House Family Hotel in Bansko is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Kap House Family Hotel”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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77 Pirin Str., Bansko, 2770, Bulgaria

Amenities

Parking
Pet Friendly
Pool
Designated Smoking Area
Private Pool
Accessibility
Transportation/Shuttle
Security/Safety
Sports/Activities
Skiing
Wellness Facilities
Spa
Fireplace/Heating
Restaurant
Guest Services
Breakfast
Child Friendly
Hot Tub
Internet
Laundry

Facility Overview

Breakfast
  • Kid-friendly buffet
  • Special diet meals (on request)
  • Restaurant
Parking
  • Accessible parking
  • Private Parking
  • Parking
Activities
  • Hot tub/Jacuzzi
  • Head massage
  • Full-body massage
  • Hiking
  • Spa
  • Hand massage
  • Cycling
  • Couples' massage
  • Neck massage
  • Foot massage
  • Back massage
  • Skiing
  • Spa/Wellness packages
  • Fishing
  • Massage
  • Indoor pool (year-round)
  • Spa facilities
  • Horseback riding
  • Happy hour
  • Indoor pool
  • Sauna
General
  • Pet friendly
  • Wifi in all areas
  • Heating
  • Smoke-free property
  • Designated smoking area
  • Family rooms
  • Non-smoking rooms
Guest Services
  • Daily housekeeping
  • Car rental
  • Private check-in/out
  • Ironing service
  • Airport shuttle
  • Packed lunches
  • Airport shuttle (additional charge)
  • Laundry
  • Babysitting/Child services
  • Fax/Photocopying
  • Baggage storage
  • Currency exchange
  • Invoice provided
Internet
  • Free Wifi
  • Wifi
  • Internet
Security/Safety
  • Fire extinguishers
  • Smoke alarms
  • Key card access
  • CCTV outside property
  • Security alarm
  • CCTV in common areas
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Use of cleaning chemicals that are effective against coronavirus
  • Guest accommodation disinfected between stays
  • Guest accommodation sealed after cleaning
  • Physical distancing in dining areas
  • Delivered food covered securely
  • All plates, cutlery, glasses, and other tableware sanitized
  • Staff follow all safety protocols as directed by local authorities
  • Thermometers for guests provided by property
  • Process in place to check health of guests
  • First aid kits available
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Hand sanitizer in guest accommodation and common areas
  • Face masks for guests available
  • Contactless check-in/out
  • Cashless payment available
  • Physical distancing rules followed
  • Screens or physical barriers between staff and guests in appropriate areas
Skiing
  • Ski rental on site
  • Ski-in, ski-out access
  • Ski storage
  • Ski school
Spa
  • Shallow end
  • Pool cover
  • Swimming pool
  • Heated pool
  • Plunge pool
Transportation/Shuttle
  • Airport pickup
  • Airport drop-off

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Free cancellation
Pet Policy
Pets are allowed upon request and free.
Kindly note that the property tavern offers discounted rates to guests, please note that massage studio is working for the period from 10 december until 30 march.sauna is closed from 2025-12-01 until 2025-04-01
License number: УИК: Б3-2Е2-1ЗК-1А

Reviews

Value for money:
9.13
Location:
9.45
Staff:
9.2
Facilities:
8.51
Comfort:
8.88
Cleanliness:
9.08
Vera
Oct 8, 2025 07:00:00 AM
Review Score:   9
Israel
Reviewer Type: Couple
Travel Purpose: leisure
Positive: Wonderful hotel with an authentic atmosphere, beautiful wooden furniture, and attentive staff. The breakfasts were excellent, showing real care for guests. Great location.
See All Reviews

Room Arrangement

Room Info Facilities
Double or Twin Room - Free Spa Access
Room Type: Twin/Double
Room Size: 17 m2
2 Twin bed(s) Bed
1 King bed(s) Bed

Bathroom

Private bathroom, Hairdryer, Towels, Body soap, Toilet paper, Toilet, Towels/Sheets (extra fee), Shower, Bathtub or shower, Free toiletries, Shower cap, Shampoo

Media & Technology

TV, Flat-screen TV, Cable channels, Satellite channels

General

Fire extinguisher, Mosquito net, Smoke Alarm, Heating, Key card access, Trash cans, Air conditioning, Private entrance, Carpeted

Services

Wake-up service/Alarm clock, Wake-up service

Outdoors

Balcony, Terrace

Kitchen

Refrigerator, Electric kettle

Living Area

Desk

View

Quiet street view, View, City view, Mountain view, Inner courtyard view

Bedroom

Linens, Childrens' cribs, Wardrobe or closet

Accessibility

Upper floors accessible by stairs only

Room Amenities

Non-feather pillow, Socket near the bed

Cleanliness & disinfection

Hand sanitizer
Triple Room - Free SPA Access
Room Type: Triple
Room Size: 22 m2
2 Twin bed(s) Bed
1 Sofa bed Bed

Bathroom

Private bathroom, Hairdryer, Towels, Body soap, Toilet paper, Toilet, Towels/Sheets (extra fee), Shower, Bathtub or shower, Free toiletries, Shower cap, Shampoo

Media & Technology

TV, Flat-screen TV, Cable channels, Satellite channels

Services

Wake-up service/Alarm clock, Wake-up service

Outdoors

Balcony, Terrace

Kitchen

Refrigerator, Electric kettle

Living Area

Desk, Sofa

General

Fire extinguisher, Mosquito net, Smoke Alarm, Heating, Key card access, Trash cans, Private entrance, Carpeted, Fan

View

City view, Mountain view, View, Inner courtyard view

Bedroom

Linens, Childrens' cribs, Wardrobe or closet

Accessibility

Upper floors accessible by stairs only

Room Amenities

Non-feather pillow, Sofa bed, Socket near the bed

Cleanliness & disinfection

Hand sanitizer
Economy Twin Room - Free SPA Access
Room Type: Twin
Room Size: 14 m2
2 Twin bed(s) Bed

Bathroom

Private bathroom, Hairdryer, Towels, Body soap, Toilet paper, Toilet, Towels/Sheets (extra fee), Bathtub, Shower, Bathtub or shower, Free toiletries, Shower cap, Shampoo

Media & Technology

TV, Flat-screen TV, Cable channels, Satellite channels

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Refrigerator

Living Area

Desk

General

Fire extinguisher, Smoke Alarm, Heating, Key card access, Trash cans, Private entrance, Carpeted, Fan

Bedroom

Linens, Childrens' cribs, Wardrobe or closet

Accessibility

Upper floors accessible by stairs only

Room Amenities

Non-feather pillow, Socket near the bed

Cleanliness & disinfection

Hand sanitizer
Two-Bedroom Suite (4 Adults) - Free SPA Access
Room Type: Suite
Room Size: 50 m2
4 Twin bed(s) Bed

Bathroom

Private bathroom, Hairdryer, Towels, Body soap, Toilet paper, Toilet, Towels/Sheets (extra fee), Additional bathroom, Bathtub, Shower, Bathtub or shower, Free toiletries, Shower cap, Shampoo

Media & Technology

TV, Flat-screen TV, Cable channels, Satellite channels

General

Fire extinguisher, Mosquito net, Smoke Alarm, Heating, Key card access, Trash cans, Air conditioning, Private entrance, Carpeted, Interconnecting room(s) available, Fan

Services

Wake-up service/Alarm clock, Wake-up service

Outdoors

Balcony, Terrace

Kitchen

Refrigerator, Electric kettle

Living Area

Desk

View

City view, Mountain view, View

Bedroom

Linens, Childrens' cribs, Wardrobe or closet

Accessibility

Upper floors accessible by stairs only

Room Amenities

Non-feather pillow, Socket near the bed

Cleanliness & disinfection

Hand sanitizer
Family Room Attic (2 Adults + 1 Child) - Free SPA Access
Room Type: Family
Room Size: 32 m2
3 Twin bed(s) Bed
Family Room Attic (2 Adults + 1 Child) - Free SPA Access

Bathroom

Private bathroom, Hairdryer, Towels, Body soap, Toilet paper, Toilet, Towels/Sheets (extra fee), Shower, Bathtub or shower, Free toiletries, Shower cap, Shampoo

Media & Technology

TV, Flat-screen TV, Cable channels, Satellite channels

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Refrigerator, Electric kettle

Living Area

Desk, Sofa

General

Fire extinguisher, Smoke Alarm, Heating, Key card access, Trash cans, Private entrance, Interconnecting room(s) available, Carpeted

Bedroom

Linens, Childrens' cribs, Wardrobe or closet

Accessibility

Upper floors accessible by stairs only

Room Amenities

Non-feather pillow, Sofa bed, Socket near the bed

Cleanliness & disinfection

Hand sanitizer

FAQ's

Is this Kap House Family Hotel pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Kap House Family Hotel?

Check-in time for Kap House Family Hotel starts counting from 2:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Kap House Family Hotel have a swimming pool?

Yes, this Kap House Family Hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Kap House Family Hotel?

Best-rates for the Kap House Family Hotel starts from $52 per night with includes Pet Friendly, Security/Safety, Wellness Facilities, Guest Services, Internet, Designated Smoking Area, Private Pool, Accessibility, Laundry, Pool, Transportation/Shuttle, Sports/Activities, Spa, Restaurant, Breakfast, Hot Tub, Parking, Skiing, Fireplace/Heating, Child Friendly with all other facilities. Hotala.co.za matches every traveler with their perfect hotel, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Is Kap House Family Hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Kap House Family Hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Kap House Family Hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Kap House Family Hotel?

Based on the information reported by the owner or manager, the Kap House Family Hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Kap House Family Hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Kap House Family Hotel are as follows: Free cancellation Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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